Metro Detroit’s Only 24/7 Onsite IT Department

About Kyda Technologies

When a client signs on with The Kyda Group, they receive access to a multi-certified, insured and bonded response team. 12+ field technicians, available 24 Hours a day, with no retainer, each one specifically skilled in any aspect of IT repair.

The team is redundant in numbers and skill sets, holds a combined 200,000+ hours of repair experience, 30+ certifications, and has been servicing 950+ clients for over 30+ years. Once a technician is matched to a specific repair issue, they are dispatched in under 4 hours for emergency down situations, and are required to document all repairs live while work is done. They are not compensated until the client is satisfied and the repair notes are uploaded to a central server historical database. Kyda is the only 24×7 onsite IT department of its kind in southeastern Michigan.